Added: Tina Weinstock - Date: 23.02.2022 20:26 - Views: 10229 - Clicks: 6444
Unfortunately this browser is not supported. Overview of BBB Ratings. Thank you for the opportunity to respond to this complaint. We do our best to provide excellent customer service and the best product to all of our residents unfortunately there are times such as this when our best efforts fail to satisfy some residents.
If a resident needs more space we would much rather accommodate them with a larger apartment than to have them move elsewhere. Being told the apartment each was gone-- At Gateway Towers we have three full time aggressive sales agents who frequently take several applications in one day.
We also receive applications online throughout the week. Our availability changes throughout the day. The Quartz counter top installation was a cosmetic upgrade being completed in all the vacant apartments. The rate for the apartment was not increased. It is standard as there is a greater demand for carpeted bedrooms.
If he had we would have looked for an alternate apartment with the original hardwood flooring throughout the apartment home. The leasing agent said he could pay more for wooden floors in the bedroomsThe apartment was fully prepared with new plank flooring throughout the living and dining areas and new carpet in both bedrooms in accordance with our standard apartment renovations.
They were given three options. The first option was to have the apartment modified to meet their needs at their expense. The second option was to transfer to the next available unit at the listed price point with hardwood or plank flooring throughout the entire apartment. The third option was to vacate the apartment within 30 days with no penalty.
Please contact me with additional questions or concerns. True Lindy rent payment lease was renewed because A. My mother who lives with me is a senior. And in terms of residents within this apartment there is a lot of back and forth activity in this apartment but that's not my business its just the noise is a nuisance which was never addressed because I never got a response.
Tenets in this apartment have always been a problem every since we moved here. Since this seems like this has Lindy rent payment agenda purposes that are pointing to conspiracy of silence in nature where individuals are targeted for harmful aims and everyone has agreed on who they want targeted what can I say but ok. When Lindy rent payment and my mother is able to relocate specifically because Lindy rent payment COVID - 19 quarantine we will do so.
Now that we are to stay here I was hoping for a better humanly resolution since that's not the case no problem. There's no further response needed. I have not received the security deposit and read the more closely.
Due to the virus most of our staff is working from home. Dear Ms. I am the Regional Manager overseeing the property where the incident was reported. We were very disturbed to hear of the events described by Mr. We are eager to learn more about the specific circumstances and have pledged our full cooperation with the bank and with the Philadelphia Police in their investigations. We have already advised Mr. We did not hesitate to make this assurance and this was our initial response to Mr. Therefore, we do not really understand why this complaint has been made at all, we believe that we have been very accommodating to and considerate of Mr.
Should the thief be apprehended and convicted then we hope that full restitution will be made to Mr. Lindy Communities did not steal Mr. Lindy Communities will not be making restitution for losses or damages caused to Mr. We have agreed not to hold Mr. We will not charge any penalties or fees for the resulting delay. Please feel free to contact me if you require anything further.
Unfortunately, to the best of our knowledge we did not receive this delivery nor misplace the package. Because we are not equipped to properly monitor or oversee this process it is our policy not to for packages. If they will not deliver without a ature, then they reach out directly to the resident to coordinate delivery. We received the complaint and have confirmed with the property staff that all repairs have been made. In addition, our Community Manager Ms. There are no open maintenance requests at this time. Ive been complaining and there are still things not fixed.
Please be informed that I am in receipt of the second complaint regarding the above. Once again, I have confirmed with the property staff that all repairs have been made. We have no open requests for this resident. We did speak to the Lindy rent payment upon receipt of the complaint to address her concerns.
We have since tried to reach her by phone andhowever, she has not responded. In addition, the resident has provided her notice to vacate the apartment effective November 9, The resident reported issues to our office and we addressed them. The resident is looking for a credit to her. Please let me know if you should have any additional questions. Regional Manager.
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BBB Business Profiles generally cover a Lindy rent payment reporting period. BBB Business Profiles are subject to change at any time. As a matter of policy, BBB does not endorse any product, service or business. Need to file a complaint? BBB is here to help. File a Complaint. Customer Complaints Summary. Sort By. Complaint Type: Delivery Issues. Status: Resolved. Packages are being stolen from our lobby at an alarming rate.
We have contacted the office to no avail. The breaking point was last week, the mail was left out in the lobby and not distributed in our locked mail boxes. As a result my mail was stolen. TWe are sorry to hear that Lindy rent payment package was lost. We are aware of the issue and have taken the following steps to address it: Regarding the pictured mail on the table, we filed a complaint with the U.
Post office as the postman not only left the packages in the lobbies, but also left the mail on the tables without delivering it to the mailboxes.
To protect our residents, we immediately had maintenance remove the undelivered mail from the lobbies and placed it in a secured location until Lindy rent payment could have the post office deliver it to the boxes. The lobbies are not secured locations for valuables to be left. We have instructed all carriers to deliver packages to the Hub rather than leaving them in the lobbies. We have also instructed residents to remind the shippers to deliver their packages to the Hub.
This is likely the reason the carriers continue to leave the packages in the lobbies and foyers of the buildings. We understand and share the frustrations of this resident, however, we have no control over the post office. We have locked mailboxes and a secure location for resident packages.
It is the U. Post office who is responsible for putting the mail into the mailboxes and the packages into the package Hub. Customer Response. If you wish, you may update it before sending it. Status: Answered. I used to live at Warrington Crossings apartment P and moved out on November 20th, When I called and Lindy rent payment to Earl in the office at Warrington, he was extremely rude and asked me to contact the manager Alison Snyder.
As she was not in the office on the day, I ended up ing her and the reply I got was that there were several damages done to the carpet.
First of all, I did not get a new carpet when I moved in.Lindy rent payment
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